Privacy Policy
Last updated: May 23, 2025
At Patro Patri, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account and profile on our platform
- Complete your profile with personal details and preferences
- Upload photos and other content
- Communicate with other users
- Participate in surveys or promotions
- Contact our customer support
This information may include:
- Contact information (name, email address, phone number)
- Demographic information (age, gender, location, education, occupation)
- Personal preferences and interests
- Photos and other content you choose to upload
- Communication with other users
- Payment information (for premium services)
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide our matchmaking services
- Suggest potential matches based on your preferences
- Facilitate communication between users
- Process payments for premium services
- Send you updates, notifications, and promotional materials
- Improve our services and develop new features
- Ensure the security and integrity of our platform
- Comply with legal obligations
Premium User Data
For users with premium subscriptions, we collect and process additional information:
- Phone numbers (displayed only to other premium users)
- Verification documents (for identity verification)
- Advanced preferences and matching criteria
- Payment details for subscription management
Note: Premium user information, including verified phone numbers, is only visible to other premium users. This helps maintain privacy while providing enhanced communication options for our premium members.
Sharing Your Information
We may share your information with:
- Other users (as part of your profile and communications)
- Service providers who help us operate our platform
- Legal authorities when required by law
- Business partners for joint promotions (with your consent)
We do not sell your personal information to third parties.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Control your privacy settings within the app
- Request a copy of your data
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at [email protected].
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: 123 Main Street, Dhaka, Bangladesh
Phone: +880 1234 567890